Payment options                                                                                           

***Starting March 1st, 2023 a 2.5% convenience fee will be added to all credit/debit card utility payments.***

Click here to download bank draft form - (Draft will occur around the 10th of every month) No additional fees

Click here to pay your bill online                                                                                                                                                    **A $1.25 processing fee will also be applied to ALL online utility payments.**                                                                                                                       

Payment drop box on the North side of City Hall

Pay by phone with your VISA or MASTERCARD at 316-755-7310

 Moving to Valley Center?

 
 For New Service

New residents can come into City Hall, or fill out the appropriate paperwork online and email it to the utility clerk. There is a $42.88 setup fee that can be collected over the phone if the form is submitted online ($25.00 for account setup and $18.22trash fee). If your water needs to be turned on, arrangements will be made during a time when you or a representative can be present. 

 
Click here to fill out the utility Account Registration Form

Click here to email the completed account registration form to the utility billing clerk or call 755-7310 extension 101

 To Transfer Service 

If you have a current utility account with the City and are moving to a different residence within the corporate City limits, you will need to come to City Hall, fill out the appropriate paperwork, and pay a $15.00 service fee for transferring service. If water needs to be turned on at the new residence, the City will make arrangements during a time when you or a representative can be present.

Click here to complete the Utility Account Registration Form

Click here to email the completed account registration form to the utility billing clerk or call 755-7310 extension 101

Moving away from Valley Center?

Please contact the Utility Clerk at (316) 755-7310 and provide the following information: 

• Your name and the address of your soon-to-be former residence
• Your forwarding address for the Final Water and Sewer Utility Bill
• The date at which you want the water and sewer service taken out of your name
• A phone number where we can reach you if we have further questions

What's on your bill?

 
Water Fee

The water portion of your bill is comprised of two portions, the Water Base Charge or WBC and your water consumption.  The WBC  for a 3/4" meter is $30.00and water consumption is $5.20 per thousand gallons used until you reach your Average Winter Consumption or AWC.  Your AWC is figured from December-March each year or during the first three full months of new service. The minimum monthly AWC for any meter size one inch or less shall be 6,000 gallons.  Once you've used more than your AWC,  you will be charged as follows. 

Tier 2: 111%-310% of AWC= $19.63/thousand gallons and Tier 3: 311% and above of AWC =$29.33/thousand gallons 

For example, if your AWC is 10,000 gallons, you will not pay the higher rates until you use over 10,000 gallons of water in a month.

Sewer Fee

The sewer portion of your bill is comprised of two charges, the minimum monthly charge of $28.44 and a user charge rate of $4.92 per thousand gallons of water.  For residential contributors, monthly user charges will be based on the average monthly water usage from January-March or the first three full months of new service.  Since the minimum usage of the City is 6,000 gallons of water per month, you will be charged $57.96 on your first three months bills until your average is established.

Water Protection Fee

The Water Protection Fee is paid to the State of Kansas by city water departments, rural water districts and any other public water suppliers. The Water Protection Fee is 3.2 cents ($0.032) per 1,000 gallons of water sold at retail through mains, pipes, or lines. K.S.A. 82a-954

 Stormwater Utility Fee

The City of Valley Center initiated a Stormwater Utility Fee for all Valley Center residents in April 2009. This fee was implemented for residents with and without City water and sewer services. This fee is $8.00 per month.  For more information regarding the Storm Water Utility please contact the Utility Clerk at (316) 755-7310. 

 
Trash Utility Fee

The City of Valley Center contracts with Waste Connections to provide trash and recycling services. The monthly charge is $18.22.  Follow this link to view more information regarding trash and recycling services in Valley Center.

NEED MORE TIME TO PAY YOUR BILL?

Fill out the form below and turn it into City Hall by 5:00 P.M. on the 5th of the month to avoid shut off due to non-payment.  If the 5th of the month falls on a weekend, the form must be turned in on the Friday before by 5:00 P.M.  This will allow you until the 15th of the month to pay your past due bill.

Click here to file a Utility Payment Extension online 

 For Questions regarding your City Utilities, please call (316) 755-7310.